Telecom and Call Centre Voice Over Artist

Telecom and call centres speak to customers thousands of times a day, and the voice has to be patient every time. Gulab Hussain records IVR, on-hold and training audio for telecom firms, BPOs and software vendors in Hindi and English.

Where this industry uses voice over

• IVR menus, queue and hold messages, and callback prompts.
• Number, plan and balance announcements.
• Agent-training modules and quality briefings.
• Plan-launch and offer campaigns.

The right tone

Calm, clear and unhurried, even for complaints menus. Prompts stay short and numbers are read in clean, stitchable segments.

Languages and audiences

Menus are commonly bilingual in Hindi and English. Tone and pace are matched between languages so callers do not feel they have moved to a different system.

Related services

IVR voice over, e-learning and corporate films.

Script ideas that work

• IVR: “Welcome to [brand]. For prepaid services, press one.” Short, clear, with the action word at the end of the sentence.
• Hold messages: a few helpful lines, then a pause. Never longer than the caller will tolerate.
• Training: scenario-based modules with a calm, supportive agent-coach tone.

Points to get right

Plan names, data amounts, prices and dates should be recorded as modular clips if your system builds messages dynamically. Digits are read individually for phone and account numbers, and as numbers for amounts.

What to send

The prompt list in a spreadsheet, the platform and audio format, the languages, and any dynamic fields (numbers, dates, amounts) so Gulab can record them in matching tone for stitching.

Get a quote

Send the script, language and deadline. Request a quote, hear the demos, or see how pricing works.